Excellence toolkit delivering sustainable performance / edited by Mohamed Zairi

By: Contributor(s): Publication details: Bradford e-TQM College Pub. House 2005Description: xviii, 654p. : ill. 31cm Includes bibliographical references and indexISBN:
  • 954587944
DDC classification:
  • HD57.7 .E92 2005
LOC classification:
  • HD57.7 .E92 2005
NLM classification:
  • HD57.7 .E92 2005