Up your service! insights true stories of winners and losers in the quest for superior service

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Language: Publication details: Singapore Ron Kaufman 2005Description: 248 pISBN:

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Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Library Book	College of Engineering	Library Book	658.4036 KAU 2005 (Browse shelf(Opens below))	Available		22577

Total holds: 0