TY  - BOOK
AU  - Flood, Robert L.
AU  - Jackson, Michael C.Flood, Robert L.
TI  - Creative problem solving :  total systems intervention    
SN  - 9780471930525
AV  - 658.403 FLO 1991 
U1  - 658.403 FLO 1991 
PY  - 1991///
CY  - New York
PB  - John Wiley
KW  - Management
ER  -