TY  - BOOK
AU  - Richards, Jack C
AU  - Richards, Jack C
TI  - Developing tactics for listening/ Jack C. Richards
SN  - 9780194384551
AV  - PE1128 .R4554 2003 
U1  - PE1128 .R4554 2003 
PY  - 2003///
PB  - New York : Oxford University press
ER  -