TY - BOOK AU - Silverman, David AU - Silverman, David TI - Doing qualitative research : a practical handbook SN - 9781412901970 AV - 371 SIL 2005 U1 - 371 SIL 2005 PY - 2005/// CY - London Thousand Oaks, Calif. PB - Sage Publications KW - Educational and Personal development ER -