TY  - BOOK
AU  - Hill, Alex, 1972-
AU  - Hill, Alex, 1972-
TI  - Essential operations management / Alex Hill & Terry Hill
SN  - 9780230232594
AV  - HD31 .H4884 2011 
U1  - HD31 .H4884 2011 
PY  - 2011///
PB  - New York : Palgrave Macmillan
ER  -