TY - BOOK AU - Shepard, Glenn AU - Shepard, Glenn TI - How to make performance evaluations really work : a step-by-step guide complete with sample words, phrases, forms, and pitfalls to avoid SN - 9780471739630 AV - 658.3125 SHE 2005 U1 - 658.3125 SHE 2005 PY - 2005/// CY - New Jersey PB - Johnwiley KW - Educational and Personal development ER -