TY  - BOOK
AU  - Christensen, Clayton M.
AU  - Christensen, Clayton M.
TI  - THE INNOVATOR'S DILEMMA :  WHEN NEW TECHNOLOGIES CAUSE GREAT FIRMS TO FAIL    
SN  - 9781633691780
AV  - HD53 .C49 1997 
U1  - HD53 .C49 1997 
PY  - 1997///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Customer services.Creative ability in business
ER  -