TY - BOOK AU - Savoie, Michael J. AU - Savoie, Michael J. Renick, StephenSower, Victor E. TI - An introduction to quality management and engineering : based on the American Society for Quality's certified quality engineer body of knowledge SN - 9780139368417 AV - 658.562 SOW 1999 U1 - 658.562 SOW 1999 PY - 1999/// CY - Upper Saddle River, N.J. PB - Prentice-Hall KW - Management ER -