TY  - BOOK
AU  - Niven, Paul R.
AU  - Niven, Paul R.
TI  - Balanced scorecard diagnostics :  Maintaining maximum performance    
SN  - 9780471681236
AV  - 658.4015 NIV 2005 
U1  - 658.4015 NIV 2005 
PY  - 2005///
CY  - New Jersey
PB  - John Wiley
KW  - Management
ER  -