TY  - BOOK
AU  - Niven, Paul R.
AU  - Niven, Paul R.
TI  - Balanced scorecard step-by-step :  maximizing performance and maintaining results    
SN  - 9780471780496
AV  - 658.4015 NIV 2006 
U1  - 658.4015 NIV 2006 
PY  - 2006///
CY  - New Jersey
PB  - John Wiley
KW  - Management
ER  -