TY - BOOK AU - Evans, James R. AU - Lindsay, William M.Evans, James R. TI - The management and control of quality SN - 9780324066807 AV - 658.562 EVA 2002 U1 - 658.562 EVA 2002 PY - 2002/// CY - Australia Cincinnati, Ohio PB - South-Western/Thomson Learning KW - Management ER -