TY - BOOK AU - Evans, James R. AU - Lindsay, William M.Evans, James R. TI - The management and control of quality SN - 9789812435224 AV - 658.562 EVA 2005 U1 - 658.562 EVA 2005 PY - 2005/// CY - Mason, OH PB - South-Western/Thomson Learning KW - Management ER -