Jick, Todd D Managing change cases and concepts / Todd D. Jick, Maury A. Pieperl - 2nd ed. - Boston McGraw-Hill 2003 - xxv,515p. : ill. 24cm Includes bibliographical references ISBN: 256264589 Subjects--Topical Terms: Management LC Class. No.: HD58.8 .J35 2003 Dewey Class. No.: HD58.8 .J35 2003 National Library of Medicine Call No.: HD58.8 .J35 2003