TY  - BOOK
AU  - O'Quinn, Ken
AU  - O'Quinn, Ken
TI  - Perfect phrases for business letters :  hundreds of ready-to-use phrases for writing effective business letters, memos, e-mail, and more    
SN  - 9780071459761
AV  - 651.752 OQU 2006 
U1  - 651.752 OQU 2006 
PY  - 2006///
CY  - New York
PB  - McGraw-Hill
KW  - Management
ER  -