Zairi, Mohamed Performance excellence a practical handbook / edited by Mohamed Zairi - Bradford e-TQM College Pub. House 2003 - xvi, 502p. : ill. 31cm Includes index ISBN: 95458791 Subjects--Topical Terms: Performance LC Class. No.: HD62.15 .P26 2003 Dewey Class. No.: HD62.15 .P26 2003 National Library of Medicine Call No.: HD62.15 .P26 2003