TY  - BOOK
AU  - Zairi, Mohamed
AU  - Zairi, Mohamed
TI  - Performance excellence :  a practical handbook / edited by Mohamed Zairi    
SN  - 95458791
AV  - HD62.15 .P26 2003 
U1  - HD62.15 .P26 2003 
PY  - 2003///
CY  - Bradford
PB  - e-TQM College Pub. House
KW  - Performance
ER  -