Tenner, Arthur R. Process redesign the implementation guide for managers - Upper Saddle River, N.J. Prentice-Hall 2000 - 332 p ISBN: 9780201633917 Subjects--Topical Terms: Management LC Class. No.: 658.4063 TEN 2000 Dewey Class. No.: 658.4063 TEN 2000 National Library of Medicine Call No.: 658.4063 TEN 2000