TY  - BOOK
AU  - Hughes, Terry
AU  - Williams, TreforHughes, Terry
TI  - Quality assurance :  a framework to build on    
SN  - 9780632039043
AV  - 658.562 HUG 1995 
U1  - 658.562 HUG 1995 
PY  - 1995///
CY  - Oxford, OX Cambridge, Mass.
PB  - Blackwell Science
KW  - Management
ER  -