Johnston, Robert <br/><br/>
Service operations management    improving service delivery ? Robert Johnston and Graham Clark     

 - 3rd ed. 
 - Harlow, England .  Harlow, England : Prentice-Hall  2008 
 - xvi, 533p. : ill.    25cm Invludes bibliographical references and index 533 
<br/><br/><label>ISBN: </label>9781405847322 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operating systems (Computers)
<br/><br/><label>LC Class. No.: </label>HD9980. 5 .J647 2008 
<br/><br/><label>Dewey Class. No.: </label>HD9980. 5 .J647 2008 
<br/><br/><label>National Library of Medicine Call No.: </label>HD9980. 5 .J647 2008