TY - BOOK AU - Pygall, Sally-Anne AU - Pygall, Sally-Anne TI - Telephone triage and consultation : are we really listening? SN - 9780850844269 AV - WX 215 P995T 2017 U1 - WX 215 P995T 2017 PY - 2017/// CY - London PB - Royal College of General Practitioners KW - Communication Telephone Triage N1 - "RCGP learning, essential CPD for primary care"--Title page. Includes bibliographical references and index. WX 215 P995T 2017 NLM 1 20014673 9/12/2020 9/12/2020 1 STACKS OMC-SOHAR Y Y BOOK 2/9/2020 WX 215 P995T 2017 NLM 2 20014672 9/12/2020 9/12/2020 1 STACKS OMC-SOHAR Y Y BOOK 2/9/2020 ER -