Dean, James W. Total quality management, organization, and strategy - Minneapolis/St. Paul West Publishing 1994 - 288 p ISBN: 9780314028266 Subjects--Topical Terms: Management LC Class. No.: 658.562 DEA 1994 Dewey Class. No.: 658.562 DEA 1994 National Library of Medicine Call No.: 658.562 DEA 1994