Oakland, John S

TOTAL QUALITY MANAGEMENT TEXT WITH CASES - 4th - Oxford Boston Butterworth Heinemann 2014 - Hard Pack xxiv, 530 p. : ill. 24 cm

9780415635509


Total quality management.Quality assurance

HD62.15 .O173 2014

HD62.15 .O173 2014

HD62.15 .O173 2014