TY  - BOOK
AU  - Wainwright, Gordon R.
AU  - Wainwright, Gordon R.
TI  - Tricky business letters :  persuasive tactics on paper    
SN  - 9788173712241
AV  - 651.752 WAI 1999 
U1  - 651.752 WAI 1999 
PY  - 1999///
CY  - Hyderabad
PB  - University Press
KW  - Management
ER  -