Kaufman, Ron Up your service! great ideas tools, tips and proven techniques to lift your service higher - Singapore Ron Kaufman 2005 - 268 p ISBN: 9789810529383 Subjects--Topical Terms: Management LC Class. No.: 658.4036 KAU 2005 Dewey Class. No.: 658.4036 KAU 2005 National Library of Medicine Call No.: 658.4036 KAU 2005