Kaufman, Ron <br/><br/>
Up your service!    insights   true stories of winners and losers in the quest for superior service    

 - Singapore  Ron Kaufman  2005 
 - 248 p 
<br/><br/><label>ISBN: </label>9789810529581 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>LC Class. No.: </label>658.4036 KAU 2005 
<br/><br/><label>Dewey Class. No.: </label>658.4036 KAU 2005 
<br/><br/><label>National Library of Medicine Call No.: </label>658.4036 KAU 2005