TY  - BOOK
AU  - Ishikawa, Kaoru
AU  - Ishikawa, Kaoru
TI  - What is total quality control? The Japanese way
SN  - 9780139524417
AV  - 658.562 ISH 1985 
U1  - 658.562 ISH 1985 
PY  - 1985///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Management
ER  -