| 000 | 00483nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 020 | _a1578512050 | ||
| 041 | _aEng | ||
| 050 | _aHF5415.525 .R45 2001 | ||
| 060 | _aHF5415.525 .R45 2001 | ||
| 100 | _aReichheld, Frederick F | ||
| 245 | 0 |
_aLoyalty rules! _b how today’s leaders build lasting relationships / Frederick F. Reichheld. |
|
| 260 |
_bBoston : Harvard Business School Press _c2001 |
||
| 365 | _cOMR | ||
| 942 | _cLBK | ||
| 999 |
_c28565 _d28565 |
||