000 | 00701nam a2200205Ia 4500 | ||
---|---|---|---|
001 | 4119 | ||
008 | 220704s2007 ||||||||||||||||| || u | ||
020 | _a9780070590427 | ||
050 | _a658.31244 CAR 2007 | ||
060 | _a658.31244 CAR 2007 | ||
082 | _a658.31244 CAR 2007 | ||
100 | _aDeming, Vasudha Kathleen | ||
245 | 4 |
_aThe big book of customer service training games _b quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers |
|
260 |
_aNew Delhi _bMcGraw-Hill _c2007 |
||
300 | _a209 p | ||
365 |
_b3.5 _cOMR |
||
650 | _aEducational and Personal development | ||
700 | _aCarlaw, PeggyDeming, Vasudha Kathleen | ||
942 | _cLBK | ||
999 |
_c4119 _d4119 |