| 000 | 00750nam a2200229Ia 4500 | ||
|---|---|---|---|
| 001 | 46694 | ||
| 008 | 231225s2011 xx |||||||||||||| || u | ||
| 008 | 240624s9999 xx 000 0 und d | ||
| 020 | _a9780273156064 | ||
| 041 | _aEng | ||
| 050 | _aHF5415.13 .L9112 2011 | ||
| 060 | _aHF5415.13 .L9112 2011 | ||
| 082 | _aHF5415.13 .L9112 2011 | ||
| 100 | _aLovelock, Christopher H | ||
| 245 | 0 |
_aServices marketing _b people, technology, strategy / Christopher Lovelock, Jochen Wirtz. |
|
| 250 | _a7th ed. | ||
| 260 |
_bBoston : Prentice-Hall _c2011 |
||
| 300 | _a648 p. : ill. ( some pic.&col.)29 cm. Includes bibliographical references and indexes. | ||
| 365 |
_b27.6 _cOMR |
||
| 700 | _aLovelock, Christopher H | ||
| 942 | _cLBK | ||
| 999 |
_c46694 _d46694 |
||