000 | 00662nam a2200229Ia 4500 | ||
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000 | 00630nam a2200145 a 4500 | ||
008 | 220704s2005 ||||||||||||||||| || u | ||
008 | 240624s9999 xx 000 0 und d | ||
020 | _a9789810529383 | ||
041 | _aEng | ||
050 | _a658.4036 KAU 2005 | ||
060 | _a658.4036 KAU 2005 | ||
082 | _a658.4036 KAU 2005 | ||
100 | _aKaufman, Ron | ||
245 | 0 |
_aUp your service! _b great ideas tools, tips and proven techniques to lift your service higher |
|
260 |
_aSingapore _bRon Kaufman _c2005 |
||
300 | _a268 p | ||
365 |
_b9.5 _cOMR |
||
650 | _aManagement | ||
700 | _aKaufman, Ron | ||
942 | _cLBK | ||
999 |
_c52657 _d52657 |