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Service operations management improving service delivery ? Robert Johnston and Graham Clark

Johnston, Robert

Service operations management improving service delivery ? Robert Johnston and Graham Clark - 3rd ed. - Harlow, England . Harlow, England : Prentice-Hall 2008 - xvi, 533p. : ill. 25cm Invludes bibliographical references and index 533

ISBN: 9781405847322

Subjects--Topical Terms:
Operating systems (Computers)

LC Class. No.: HD9980. 5 .J647 2008

Dewey Class. No.: HD9980. 5 .J647 2008

National Library of Medicine Call No.: HD9980. 5 .J647 2008

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