Service operations management improving service delivery ? Robert Johnston and Graham Clark

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Language: Publication details: Harlow, England . Harlow, England : Prentice-Hall 2008Edition: 3rd edDescription: xvi, 533p. : ill. 25cm Invludes bibliographical references and index 533ISBN:

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Holdings
Item type	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Library Book	International Maritime College Oman	Library book	HD9980. 5 .J647 2008 (Browse shelf(Opens below))	Available		1075-IMCO

Total holds: 0